Terms & conditions — Thervalon Crest

Read this together with the other documents in the footer: all of them make up your agreement with the company identified on the regulatory information page.

The agreement

Your full agreement with Thervalon Crest is made up of these terms, the risk disclosure, the privacy policy and any conditions displayed when you use a particular feature. If a feature's own condition contradicts these terms, that condition prevails for that feature alone.

No content on the website is an offer to a person in a jurisdiction where making it would be unlawful, and the services are not aimed at people living in sanctioned territories.

Who may open an account

You need to be 18 or older and have the legal capacity to enter into this agreement. Your account is yours alone: nobody else may trade on it, and every order placed through it is your responsibility.

Before trading with real money starts, we check your identity and the source of your funds, and we may run those checks again at any time. An account we cannot verify is closed, and its balance goes back to where it came from.

Placing and filling orders

A displayed price is only indicative until we accept the order. Market conditions, connection quality and liquidity can produce a fill that differs from the last price shown, and a stop order is not guaranteed at the requested level.

Margin requirements apply to every leveraged position. When the margin ratio drops below the platform level, positions may be reduced or closed without advance notice so the account returns within its limits.

What you pay

Before you confirm an order, the platform and the account page both show the fees for your account type. The ones you will actually meet are spreads, overnight financing, charges on deposits and withdrawals, and any inactivity fee.

Your bank, card issuer or payment provider may add its own charge for a transfer. Such charges are theirs, not ours, and we do not refund them.

Liability

We are responsible for losses we cause by falling short of the standard of care described here. We are not responsible for market losses, for what follows from your trading decisions, or for events beyond our reasonable control, such as an exchange outage or a fault in your own connection.

These terms do not limit any liability the law does not allow to be limited, fraud included.

Changes, suspension and closure

We may amend these terms when the service, the law or a regulator’s requirement changes. We announce material changes in the platform and by email no less than 14 days before they apply, unless the law requires a change to apply earlier.

Once your open positions are settled you can close your account whenever you wish. We may suspend or close an account if the agreement is breached, if verification fails, or if we are obliged to.